Consumer Loan Providers
High competition in the consumer credit industry is forcing companies to look for new ways to optimize their customer service.
Let’s look at the problems microfinance institutions are currently facing and the solutions we offer
After confirming a loan, financial institutions usually use a bank’s services to transfer funds to the client. Most often, such procedures take quite a long time. The money may arrive to the client’s account only a few hours later, and sometimes it may take up to a few days, which has a negative overall impact on the impression of your services.
No more waiting! Thanks to branded virtual and physical cards, your clients can get money instantly and use it at any time! Wallester organizes the whole process of issuing your own payment cards from beginning to end!
Banks receive information about the amounts transferred and the arrangements between the creditor and the borrower. This information can therefore have a negative impact on the client’s credit history, which, in turn, can discourage potential customers and thus reduce the number of loans you issue.
Take the bank out of the lending process! By issuing your own debit cards, you will be autonomous, independent of banking services, and provide your customers with absolute confidentiality!
A borrower usually uses a bank account and a card to access credit funds. Thus, once the loan is disbursed, nothing else reminds the client of your brand, reducing client loyalty.
Branded cards with your company logo will form an attachment to your brand and encourage customers to use your services only!
Lack of your own payment cards does not let you run loyalty programs with cash-back bonuses, as well as provide customers with discounts from partners when paying for purchases with your company card. Such offers could increase customer interest in your services and, accordingly, revenue.
Open up new perspectives! With your own credit cards, you will have access to the tools to earn extra income and attract customers! Wallester solutions will allow you to launch cardholders’ cashback programs and offer various discounts and bonuses, motivating customers to use your company’s services as actively as possible!
Provide borrowers with instant access to their credit limit: immediately issue virtual cards that can be connected to Apple Pay, Google Pay, or Samsung Pay mobile payment systems, as well as used to pay for online purchases.
All types of payment cards can be tokenized, allowing you to connect them to Apple Pay, Google Pay, Fitbit Pay, Garmin Pay, or Samsung Pay mobile payment systems, ensuring secure and convenient transactions.
Analyze where and how often your customers use their credit limit to personalize your offers.
Get extra profit by setting fees for monthly card maintenance, ATM withdrawal fees, card replacement fees, and much more.
Providing your customers with virtual cards, you can also offer them a plastic card. Your customers will get instant access to credit funds via a virtual card, whereas the plastic card will be delivered later.
Set up an instant notifications system allowing you and your clients to be informed about all the transactions in real time: via Push notifications, SMS, or other communication channels tuned to your company’s business processes.