You might think that your ad spend is under firm control. But you also might want to take a second look.
Because despite all the dashboards, reporting tools, and “single sources of truth,” most media buying teams still face the same issues again and again. There are blocked cards, missing receipts, budget chaos, and late-night campaign drama.
However, the source of these problems isn’t bad intentions. It’s just that behind every line item, there’s a human, and the friction comes from how people actually work.
A few familiar characters — the last-minute launchers, the card sharers, the limit-pushers — make up most agency teams. You’ve worked with them and you’ve probably been one of them. Come to think of it, maybe you still are.
So here are five media buyer personalities we all know too well — and, more importantly, some advice on how to keep spend under control without getting in anyone’s way.
1. The Platform Hopper
Signature move: Spinning up three new ad accounts before lunch.
Catchphrase: “I need a new card, that one’s blocked!”
The Platform Hopper is typically one step ahead of the ad platform. Accounts multiply, budgets shift, cards get declined mid-flow and replaced without warning. Think of it as speed over structure. Finance is left to sort this mess later.
But the problem isn’t the pace as much as the trail of incomplete transactions and spend that is difficult to track. If no one knows which card is linked to which account — well, good luck reconciling it by month end.
Fix: Use a separate card per platform. Keep budgets isolated, data clear, and oversight intact.
2. The Night Owl
Signature move: Launching a campaign at 2:14am using personal funds.
Catchphrase: “I’ll expense it later.”
The campaign goes live and it’s after hours. So the Night Owl reaches for their own card, again. Maybe they’ll expense it, but maybe they won’t. In any case, finance will be in touch by Friday.
This is the structural issue. Campaigns don’t run on office hours, and neither should your spend controls. Late night top-ups, last-minute budget shifts, approvals — these things need to work whenever you do.
Fix: Use a platform with real-time card controls and top-ups that work 24/7. Forget about “I’ll sort that out in the morning.”
3. The “Send Me the Invoice” Guy
Signature move: Spending first, asking questions later.
Catchphrase: “Finance needs what???”
He’s confident, he’s fast, and he’s already paid. What he hasn’t done, though, is track anything. As a consequence, receipts are missing and budgets are blurred, which doesn’t make explaining that €2,000 TikTok line item with no backup any easier.
Again, the problem is structure. When there’s no system in place, the work of tracking spend moves from the buyer to the bookkeeper. Not surprisingly, it always shows up at the worst possible moment, which is reporting season.
Fix: Automate receipt collection, sync it to the cards, and make reconciliation part of the process, not a post-campaign scramble.
4. The Card Borrower
Signature move: Always asking who has the Meta card.
Catchphrase: “Just send me the CVC.”
Of course, we’re not talking about fraud here. It’s just how things have always been done. In other words, one shared card, multiple users, and no control. The CVC gets passed around like a team login. But the card simply wasn’t built for this.
The consequences can be bad. One card gets blocked, and the next thing you know is five campaigns going dark. Finance can’t see who spent what, when, or why, security gets shaky, and accountability becomes a theoretical concept.
Fix: Issue one card per user and assign roles. That keeps usage clear and clean (even if the team isn’t).
5. The Limit Tester
Signature move: Getting a campaign paused mid-launch.
Catchphrase: “Again, what’s the daily limit?”
The Limit Tester isn’t reckless. He’s just ambitious. Budgets flex and spend scales, whereas cards don’t keep up. When the numbers shift, approvals lag behind. The campaign stalls, support is called, but it’s already too late — the momentum is lost.
Fix: Set smart rules. Adjust limits instantly or whitelist cards. Let cards move at the same pace as your media plan.
Where This Leaves Us
Whatever persona you see in yourself — or in your team — one thing is clear: chaotic ad spend isn’t really a personality trait. It’s a systems issue.
Wallester Business gives you the structure to support how agencies actually work. Because you move fast your tools should too.
Here’s what you get:
- 300 free virtual Visa cards
- Real-time tracking
- Custom roles and limits
- Instant top-ups and reconciliation
- Seamless API integration with accounting software
- No FX fees in 10 currencies between accounts
Try the demo or sign up for free — and give every persona the setup they deserve.
